Return & Exchange Policy
We are committed to providing high-quality artificial rings to our customers. Please read our return and exchange policy carefully before making a purchase.
1. One-Year Color Warranty
If the color of your ring fades or rust develops within one year from the delivery date, you are eligible for a return or exchange. This request must be submitted through our official company email or WhatsApp contact for review and verification.
2. After Two Months Policy
If the color fades or rust appears after two months from delivery, the item will not qualify for a full return. However, customers may exchange the product at the price value of the originally purchased article, subject to stock availability at the time of exchange.
3. Important Conditions
- The policy applies only to color fading or rust issues.
- Physical damage, misuse, or improper handling is not covered.
- Proof of purchase is required for all claims.
4. How to Claim
To initiate a return or exchange request, please contact us through our website contact page. Our team will guide you through the verification and approval process.
We believe in honesty and standing behind our products. Your trust is our responsibility.